Use
of
Electronic Facilities Policy
Gospel Values:
Honesty, Care, Integrity, Justice, Equity, Safety, Service
Preamble:
This policy relates to the use of and access to information
and communications technologies ICTs by staff and sets out the security,
administration and internal rules which you should observe when communicating
electronically or using the IT facilities provided by St Andrew’s Catholic
College, Redlynch Valley. You should familiarise yourself with the terms of
this policy in order to minimise potential damage to you, your colleagues, and
St Andrew’s Catholic College, Redlynch Valley, which may arise as a result of
misuse of email or Internet facilities.
It does not address all possible uses of ICT but outlines
the general principles applicable to the appropriate use of ICTs and contains
specific prohibitions of unacceptable use.
Policy:
The Use of Electronic Facilities Policy applies to all
employees and contractors of St Andrew’s Catholic College, Redlynch Valley will
use ICTs lawfully, professionally and appropriately. Responsibility for
acceptable use of ICTs at work rests with the user and a breech
of this policy may give rise to disciplinary and or legal action.
St Andrew’s Catholic College, Redlynch Valley believes that
all employees should be provided with the appropriate tools to carry out their
roles effectively. Also the College will provide the necessary funds and
in-service opportunities for staff to utilise technology equipment. The College
will maintain the technology equipment and network resources to a standard
which will effectively support the work of staff.
Consequences:
1. St Andrew’s Catholic College, Redlynch
Valley Property
1.1 St Andrew’s Catholic College, Redlynch
Valley is the owner of copyright in all documents including: email messages,
programs, resources created by its employees and contractors in performing
their duties.
2. Monitoring
2.1 From time to time, the contents and usage
of email may be examined by St Andrew’s Catholic College, Redlynch Valley or by
a third party on St Andrew’s Catholic College, Redlynch Valley’s behalf. This
will include electronic communications which are sent to you or by you, either
internally or externally.
2.2 You should structure your email in
recognition of the fact that St Andrew’s Catholic College, Redlynch Valley may
from time to time have the need to examine its content.
2.3 St Andrew’s Catholic College, Redlynch
Valley’s computer network is a business and educational tool to be used
primarily for business or educational purposes (that is, for purposes relating
to the users role within St Andrew’s Catholic College, Redlynch Valley.) You
therefore have a responsibility to use these resources in an appropriate,
professional and lawful manner.
2.4 All messages on St Andrew’s Catholic
College, Redlynch Valley system will be treated as education or business
related messages, which may be monitored. Accordingly, you should not expect
that any information or document transmitted or stored on St Andrew’s Catholic
College, Redlynch Valley’s computer network will be private.
2.5 You should also be aware that St Andrew’s
Catholic College, Redlynch Valley is able to monitor your use of the internet,
both during working hours and outside of these hours. This includes the sites
and content that you visit and the length of time you spend using the Internet.
2.6 Emails will be archived by St Andrew’s
Catholic College, Redlynch Valley as it considers appropriate.
2.7 Acceptable
Use of ICTs
Acceptable use of ICT’s includes the
following:
·
Facilitating, gathering and disseminating information;
·
Encouraging collaborative projects and resource
sharing;
·
Fostering innovation;
·
Fostering professional development;
·
Undertaking administrative functions that
support the employer;
·
Work related use, which includes (but is not
limited to) the following;
·
Curriculum related information and resources;
·
Student welfare and pastoral issues;
·
Professional and educational issues;
·
Inter-school and external communication with
work colleagues;
·
Employment related information such as
Occupational Health and Safety, legal research for employer programs; and
·
Well considered and efficient use of resources.
2.8 Specific
Unacceptable Usage
The following are unacceptable uses
of computer systems:
·
Any uses in breach of existing Catholic
Education Services policies;
·
Any use that contravenes the Mission and Vision
and values of the Catholic school system;
·
Any attempts to injure the reputation of or
cause embarrassment to schools or Catholic Education Services;
·
The use of obscene, profane, lewd, vulgar, rude,
inflammatory, threatening or disrespectful language;
·
Posting information that, if acted upon, could
cause damage or a danger of disruption of normal working and study conditions
within Catholic Education Services and its schools;
·
Attempts to access material that is profane or
obscene (including pornography), or advocates illegal acts, or that advocates
violence or unlawful discrimination towards others;
·
Attempts to access sites and games containing
inappropriate content for both workplace and school settings. These include
gambling, violence, hate and horror sites and games;
·
Any use of Catholic Education Services ICTs for
the conduct of employees’ own business activities;
·
Use of ICTs for party political purposes. This
does not include the use of ICTs to
obtain information relating to industrial matters within the meaning of the
Industrial Relations Act 1996 (NSW) or to receive emails from or on behalf of a
trade union;
·
Engaging in inappropriate activities, including,
but not restricted to “spamming” (sending an annoying or unnecessary message to
a large number of people), “hacking” (attempting unauthorized access to a
computer system), sending or forwarding of chain letters;
·
Use of ICTs in such a way as to impede the
efficiency of other users.
·
Transmitting sensitive or confidential
information contrary to the Privacy Policy and this policy;
·
Recording or transmitting images or sound
recording of other staff or students without their permission or contrary to
the provisions of the privacy policy;
·
Communicating information concerning any
password, identifying code or other confidential information; and
·
Undertaking illegal activities as defined by any
legislation, including but not limited to the access and transfer of all forms
of pornography, particularly child pornography.
3.
Personal
Use
3.1 You are permitted to use the Internet and
email facilities to send and receive personal messages, provided that such use
is kept to a minimum and does not interfere with performance of your work
duties.
3.2 However, you should bear in mind that any
use of the Internet or email for personal purposes is still subject to the same
terms and conditions as otherwise described in this policy.
3.3 In the case of shared IT facilities, you
are expected to respect the needs of your colleagues and use the Internet and
email in a timely and efficient manner.
3.4 Excessive or inappropriate use of email
or Internet facilities for personal reasons during working hours may lead to
disciplinary action.
4.
Content
4.1 Email correspondence should be treated in
the same way as any other correspondence, such as a letter or fax; that is, as
a permanent written record which may be read by persons other than the
addressee and which could result in personal or St Andrew’s Catholic College,
Redlynch Valley’s liability.
4.2 You and/or St Andrew’s Catholic College,
Redlynch Valley may be liable for what you say in an email message. Email is neither private nor secret. It
may be easily copied, forwarded, saved, intercepted, archived and may be
subject to discovery in litigation. The audience of an inappropriate comment in
an email may be unexpected and extremely widespread.
4.3 You must
never use the Internet or email for the following purposes:
(a)
To abuse, vilify, defame, harass or discriminate
(by virtue of sex, race, religion, national origin or other);
(b)
To send or receive obscene or pornographic
material;
(c)
To injure the reputation of St Andrew’s Catholic
College, Redlynch Valley or in a manner that may cause embarrassment to your
employer;
(d)
To spam or mass mail or to send or receive chain
mail;
(e)
To infringe the copyright or other intellectual
property rights of another person; or
(f)
To perform any other unlawful or inappropriate
act.
4.4 Email content that may seem harmless to
you may in fact be highly offensive to someone else. You should be aware,
therefore, that in determining whether an email falls within any of the
categories listed above, or is generally inappropriate, St Andrew’s Catholic
College, Redlynch Valley will consider the response and sensitivities of the
recipient of an email rather than the intention of the sender.
4.5 If you receive inappropriate material by
email, you must delete it immediately and not forward it to anyone else. It
would be appropriate for you to discourage the sender from sending further
materials of that nature.
4.6 Comments that are not appropriate in the
workplace will also be inappropriate when sent by email. Email messages can
easily be misconstrued. Accordingly, words and attached documents should be
carefully chosen and expressed in a clear, professional manner.
4.7 You should be aware that use of St
Andrew’s Catholic College, Redlynch Valley’s network in a manner inconsistent
with this policy or in any other inappropriate manner, including but not
limited to use for the purposes referred to in paragraph 4.3 of this policy,
may give rise to disciplinary action, including termination of an employee’s
employment or contractor’s engagement.
5.
Privacy
5.1 In the course of carrying out your duties
on behalf of St Andrew’s Catholic College, Redlynch Valley, you may have access
to, or handle personal information relating to others, including students,
colleagues, contractors, parents and suppliers. Email should not be used to
disclose personal information of another except in accordance with St Andrew’s
Catholic College, Redlynch Valley Privacy Guidelines or with proper
authorisation.
5.2 The Privacy Act requires both you and St
Andrew’s Catholic College, Redlynch Valley to take reasonable steps to protect
the personal information that is held from misuse and unauthorised access. Thus
you are responsible for the security of your personal computer and must not
allow it to be used by an unauthorized party, which specifically includes
anyone who is not an employee of St Andrew’s Catholic College, Redlynch Valley.
5.3 You will be assigned a log-in code and
you will also select a password to use St Andrew’s Catholic College, Redlynch Valley’s
electronic facilities. You must ensure that these details are not disclosed to
anyone else. We suggest that you take steps to keep these details secure. For
example, you should change your password regularly and ensure that your log-in
code and password are not kept in writing close to your working area.
5.4 You should either lock your screen or
log-out when you leave your desk. This will avoid others gaining unauthorized
access to your personal information, the personal information of others and confidential
information within St Andrew’s Catholic College, Redlynch Valley.
5.5 In order to comply with St Andrew’s
Catholic College, Redlynch Valley’s obligation under the Privacy Act, you
should use the blind copy option when sending emails to multiple recipients
where disclosure of those persons’ email addresses will impinge upon their
privacy.
5.6 In addition to the above, you should
familiarize yourself with the National Privacy Principles and ensure that your
use of email does not breach the Privacy Act or the National Privacy
Principles.
6.
Distribution
and Copyright
6.1 When distributing information over St
Andrew’s Catholic College, Redlynch Valley’s computer network or to third
parties outside St Andrew’s Catholic College, Redlynch Valley, you must ensure
that St Andrew’s Catholic College, Redlynch Valley has the right to do so, and
that you are not violating the intellectual property rights of any third party.
6.2 If you are unsure of whether you have the
sufficient authorization to distribute the information, we recommend that you
contact your Head of School or Department.
6.3 In particular, copyright law may apply to
the information you intend to distribute and must always be observed. The
copyright material of third parties (for example, software, database files,
documentation, cartoons, articles, graphic files and downloaded information)
must not be distributed through email without specific authorisation to do so.
7.
Confidentiality
7.1 When email is sent from St Andrew’s
Catholic College, Redlynch Valley to the network server then on to the
Internet, the email message may become public information. Encryption will
reduce the risk of third parties being able to read email and should be used in
cases where you feel additional security is required. If you require more
information in relation to encrypting messages, you should contact the
Information and Communications Technology Team.
7.2 As mentioned above, the Internet and
email are insecure means of transmitting information. Therefore, items of a
highly confidential or sensitive nature should not be sent via email. You
should note that there is always a trail and a copy saved somewhere not
necessarily only on St Andrew’s Catholic College, Redlynch Valley’s network
server.
7.3 This confidentiality requirement applies
even when encryption is used.
7.4 Email sent over the Internet may be
truncated, scrambled, or sent to the wrong address. There is a possibility that
outgoing email sent over the Internet may arrive scrambled or truncated, may be
delayed, may not arrive at all, or may be sent to the wrong address. Where
outgoing email is important or urgent, you should verify that the recipient has
received the email in its entirety.
7.5 You must ensure that all emails that are
sent from your email address contain St Andrew’s Catholic College, Redlynch
Valley‘s disclaimer message, which will read as follows:
The
contents of this email are confidential. Any unauthorized use of the contents
is expressly prohibited. If you have received this email in error, please
advise the sender by email or by telephone 61 7 4039 5200 immediately and then delete / destroy
the email and any printed copies.
Thank
you.
[This message is to be set to
appear automatically on each outgoing email. Please contact Information and
Communications Technology if this feature is not working.]
7.6 There is a risk of false attribution of
email. Software is widely available by which email messages may be edited or
‘doctored’ to reflect an erroneous message or sender name. The recipient may
therefore be unaware that he or she is communicating with an impostor.
Accordingly, you should maintain a reasonable degree of caution regarding the
identity of the sender of incoming email. You should verify the identity of the
sender by another means if you have concerns.
7.7 Please delete old or unnecessary email
messages and archive only those emails you need to keep. Retention of message
fills up large amounts of storage space on the network server and can slow down
performance. You should maintain as few messages as possible in your in-boxes
and out-boxes. If there are items in your email which you require at a later
date, please ensure that these are saved in your network directory so that
appropriate backups are made office wide.
8.
Viruses
8.1 All external files and attachments are
virus checked using scanning software before they are accessed. The Internet is
a potential host for computer viruses. The downloading of infected information
from the Internet is potentially fatal to parts of St Andrew’s Catholic
College, Redlynch Valley computer network.
8.2 A document attached to an incoming email
may have an embedded virus.
8.3 Virus checking is done automatically
through the anti-virus software installed on the server
and on all IBM compatible PC’s. If you are concerned about an email attachment,
or believe that it has not been automatically scanned for viruses, you should
contact the Information and Communications Technology Team. All users of
Macintosh Computers on the network must be careful to identify emails that may
contain viruses and not forward such files to other users.
9.
Absence
9.1
In cases where you are likely to be absent from
work for any period of time, you should make arrangements for your emails to be
accessible by St Andrew’s Catholic College, Redlynch Valley or ensure that an
‘out of office reply’ is automatically set. This automatic reply will alert
those trying to contact you that you are away from work and that important
queries should be directed to a nominated colleague. If you require assistance
with installing this feature, please contact the Information and Communications
Technology Team.
9.2
At any time the Head of School or Department can
direct the Information and Communications Technology Team to allow access to
another person for such emails where such arrangements have not been made.
10. Policy Updates
10.1 This policy may be updated or revised from
time to time. Administration Staff of St Andrew’s Catholic College, Redlynch
Valley will notify you each time the policy is changed. If you are unsure
whether you are reading the most current version, please refer to the network
copy in the staff handbook. Use of Electronic Facilities Policy.pdf.
11. General
11.1 The terms and recommended conduct described
in this policy are not intended to be exhaustive, nor do they anticipate every
possible use of St Andrew’s Catholic College, Redlynch Valley’s email and
Internet facilities. You are encouraged to act with caution and take into
account the underlying principles intended by this policy. If you feel unsure
of the appropriate action relating to use of email or the Internet, you should
contact the Information and Communication Technology Team in the first instance.
Acknowledgment: This
policy was originally adapted from the Catholic Education Office, Diocese of
Toowoomba’s Policy for Use of Electronic Facilities last updated March 2004.
Last Updated March 2010